How long will it take to receive my order?

The delivery time varies depending on your location and the shipping method chosen. Generally, you can expect to receive your order within 5-6 days.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during checkout.

Can I track the status of my order?

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track the status of your order on our website in order status tab

What is your return and refund policy?

We have a refund policy that outlines our return and refund policy in detail. Please review it for information on eligibility, return process, and refund options.

How can I contact your customer support team?

You can reach our customer support team by live chat. Our team is available Monday to Friday from 9AM to 6PM to assist you with any questions or concerns you may have.

Are your products cruelty-free and/or vegan?

Yes, we are committed to offering cruelty-free and vegan products. We carefully curate our product selection to ensure they align with ethical standards and do not involve animal testing.

Can I cancel or modify my order after it has been placed?

We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request if your order has not yet been shipped.

Do you offer giftwrapping or personalized messages?

Yes, we offer gift wrapping services for select products. During the checkout process, you will have the option to add gift wrapping and include a personalized message.

Are there any promotions or discounts available?

We frequently offer promotions and discounts on our products. To stay updated on our latest offers, promotions, and discounts, we recommend subscribing to our newsletter and following us on social media.